Privacy Policy

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Contact Details

Make Bake Enjoy

www.makebakeenjoy.com

charlotte@makebakeejoy.com

The Type of Personal Information Make Bake Enjoy Collects

Make Bake Enjoy currently collects and processes the following information:

• Your name
• Address (where applicable - e.g. for deliveries)
• Phone number (including mobile number)
• E-mail address
• Payments for orders are completed via bank transfer and this data is not stored by Make Bake Enjoy

How Make Bake Enjoy Obtains the Personal Information and Why

Most of the personal information Make Bake Enjoy processes is provided directly by you for one of the following reasons:

• Your information will enable Make Bake Enjoy to provide you with the services that you request and to process your order. Make Bake Enjoy will not email you in future unless you have given your consent (except for the purpose of confirming and fulfilling your orders, or is outlined in this Privacy Policy).
• Where you supply Make Bake Enjoy with third-party personal information to complete a delivery to that third party, Make Bake Enjoy will not use that third-party personal information for any purposes other than to carry out the delivery except that Make Bake Enjoy may contact the third parties in the future to check if they are satisfied with our services and ask if they are interested in receiving further information from us about our products and services.
• Make Bake Enjoy uses Cognito Forms to securely collect and manage your personal information in compliance with GDPR. You can learn more about how Cognito Forms protects your personal information in the Cognito Forms Privacy Policy.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

• Your consent. You are able to remove your consent at any time. You can do this by contacting charlotte@makebakeenjoy.com
• Make Bake Enjoy has a contractual obligation
• Make Bake Enjoy needs it to perform a public task
• Make Bake Enjoy has a legitimate interest

Cookies 

A cookie is a small information file that is sent to your computer and is stored on your hard drive. Some websites use cookies to remember users' email addresses or log on details. Makebakeenjoy.com uses cookies.

Make Bake Enjoy may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a cookie which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings so as to not accept cookies.

Every time you connect to the website (makebakeenjoy.com) a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address) is stored. This shows Make Bake Enjoy what you have looked at and which browser you use to view the pages. This information helps Make Bake Enjoy to understand which areas of the site are of particular interest and which pages are not being requested. It also tells Make Bake Enjoy the number of 'hits' on the Website. Information that is collected via cookies is used in accordance with this Privacy Policy.

Retention and Storage of Your Information 

Make Bake Enjoy does not keep your personal details for longer than is required for the aforementioned purposes. When destroying or deleting any of your personal information that is hold either electronically or on paper, Make Bake Enjoy makes every reasonable effort to do so in secure circumstances.

Please note that Make Bake Enjoy’s policies on privacy will be overridden where required or permitted to disclose personal information under law or the terms of any court order.

Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask for copies of your personal information
• Your right to rectification - You have the right to ask to rectify personal information you think is inaccurate. You also have the right to ask to complete information you think is incomplete 
• Your right to erasure - You have the right to ask to erase your personal information in certain circumstances
• Your right to restriction of processing - You have the right to ask to restrict the processing of your personal information in certain circumstances
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, Make Bake Enjoy has one month to respond to you.

Please contact Make Bake Enjoy at charlotte@makebakeenjoy.com if you wish to make a request.

How to Complain

If you have any concerns about Make Bake Enjoy’s use of your personal information, you can submit a complaint to charlotte@makebakeenjoy.com

You can also complain to the ICO if you are unhappy with how Make Bake Enjoy has used your data. The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk